18bet Casino Review
18bet is one of the newest players on the gaming scene, having opened for business back in 2012 and has been designed to offer members a comprehensive suite of betting and gaming functionality. As the name would imply, the primary focus is on sports betting but we’re extremely interested in seeing just how the casino side of the operation holds up. It gets off to an excellent start thanks to the use of the Quickfire platform and that is exactly where we are going to start with our review.
The Experience and Gaming Software
Naturally, the Quickfire platform alone is not enough to make a casino a must-play destination. There are many, many different brands out there that make use of the same software and therefore the same games from the likes of Microgaming and their major partners. What makes a real difference is the implementation and what else the casino brings to the table.
The software itself does offer plenty of upsides. It is based within browsers, so there is no client software to download at any times and players have instant access to a huge range of all-time favourites and newer releases, with the likes of The Dark Knight Rises and Terminator 2 being comfortably among our favourites. The platform does of course ensure that players have a simple option for playing their favourite games across mobile devices too as this functionality is built in. It is simply up to the casino operator to but it into practice and 18bet has done so.
The focus is always on the slots when it comes to Quickfire casinos simply because there are so many of them, but there is no shortage when it comes to other great games on the site either. Table gaming fans will be spoilt for choice with various iterations of blackjack and roulette, not to mention all of their other favourites including craps, table poker and many more. 18bet has, for some reason, opted not to draw on the massive selection of video poker games included within the platform but makes up for this somewhat with the inclusion of a live casino where players can enjoy blackjack, roulette and baccarat using the latest in video technology.
Players that are keen on taking a shot at some of the biggest prizes in gaming are also well served here with 18bet being part of one of the most impressive jackpot networks in the world. The full range of top prizes on the likes of Mega Moolah and Major Millions are available with a single click and that goes for both the online and mobile versions of each.
Account Management and Customer Support
The number of deposit methods offered by 18bet is far from extensive, although players will almost certainly find something that they are used to thanks to the availability of credit and debit cards, together with most major electronic wallets such as Neteller and Skrill. The latter two picks are particularly useful as they allow for the quickest withdrawals of all. As with most major brands, players will be required to adhere to the Know Your Customer requirements prior to making their first withdrawal and this entails supplying identification documents, which are usually verified within a couple of days and place your account in a normal standing for future transactions. Aside from this, the only major gripe with the withdrawal process at 18bet is the monthly withdrawal limit, which comes in at £10,000 per month or your chosen currency equivalent.
Speaking of currencies, this casino supports many more than the average, with players able to pick from more than a dozen when creating their account. The only slightly strange addition is the fact that the casino itself, together with support, is only available in English. However, if you speak English – and if you’re reading this review then you probably do – but use a less common currency, this could well be the place to play.
Security at the casino is handled by the industry standard encryption techniques and the brand is licenced in Curacao. The Return to Player percentages are the theoretical numbers provided by Microgaming although the games themselves have not received any tweaks and will be the same as they would be at any other Quickfire powered brand.
Support is offered through live chat and email with no telephone number currently available. As noted, it is English only and the live chat team operates within business hours only – European business hours to be precise. That means that an instant response to queries is not guaranteed although the support staff that man the email service works the same hours, so this can often be the best way to go when looking for a resolution or an answer to a question.
18bet Review in Summary
In our introduction, we set out to discover whether 18bet brought anything new to the table, especially considering the sheer number of Quickfire casinos out there at the moment. The honest answer is that it doesn’t, but it is nonetheless a solid gaming proposition that Microgaming fans can certainly get plenty out of. The inclusion of a live dealer casino is also a nice touch and there are plenty of all-round positives, including the currency support options. The lack of truly instant customer service and the monthly withdrawal limit may negatively affect some players but, other than that, there is plenty to like about this brand, especially if you enjoy sports betting too.