7Red Casino Review
7Red Casino may not boast the most creative name that we have ever seen, but it certainly seems to be an online casino with relatively big ambitions. Players can find all sorts of different games here, not to mention all of the trappings of what makes for an excellent experience and it is all wrapped up in one of the better presented packages that we have come across. So, the lack of originality in the name aside, we had reasonably high hopes for this brand – let’s see how they fared as we make our way through the full casino review.
The Experience and Gaming Software
The casino certainly gets off to a good start when it comes to games. After looking through the selection, we encountered top notch action from the likes of NetEnt, Yggdrasil, BetSoft and Play’n Go and while that isn’t the largest selection of developers in the world, it is still notable for bringing together some of our all-time favourite games in one place. We were also pleased to see that there is absolutely no software to download to get up and running at the casino. That means that top games are just a couple of clicks away and it also ties in nicely with the 7Red Casino mobile site, which we also felt was rather impressive in as far as the games themselves are concerned.
NetEnt may clearly be the biggest name in the selection on the back of games like Starburst and South Park, but even the smaller names are well known for offering some of the best graphics in gaming. Whether you’re into BetSoft’s 3D slots or perhaps the innovative gameplay from Yggdrasil, this is a range that really does pack in plenty of variety rather than revisiting the same kinds of games over and over again.
The casino has also opted to include all of the available progressive jackpots from their partner developers, so players can take a shot at the massive returns offered on games like Mega Fortune and Hall of Gods or reel in their expectations a little by gunning for the smaller but easier to win games from the other names.
The table games represent a healthy cross section of what players will expect and with the majority of them being offered by NetEnt, you can expect a combination of graphics and gameplay that anyone will be happy with. Even if you’d like to make your table gaming a little more realistic, 7Red boasts live dealer action from both NetEnt and Vivo Gaming, so you’ll always be able to find a live table to play on.
We were impressed by the bonus offer at the casino as technically there are no withdrawal restrictions. Even when you have a bonus in play, your own funds are technically treated separately so you can make a withdrawal at any time without forfeiting the bonus cash. You will of course need to turn over those bonus funds a number of times prior to cashing out, but that is to be expected. The overall bonus system still remains flexible enough to be an outstanding element of the casino experience at 7Red.
Account Management and Customer Support
The banking options offered at 7Red Casino are not exactly extensive, but with most of the important ones in place it doesn’t really need to go too much further. As long as you’re comfortable with credit cards, debit cards, Skrill and Neteller then there will be something to suit your needs here.
The first negative element of the casino experience that we encountered came alone when it was time to test the withdrawals. For whatever reason, the casino seems to intentionally ignore withdrawal requests for around three days before the processing begins. With the standard processing times on top, it can take a while to get your hands on your funds. The withdrawal system also does not seem to have been created with more casual players in mind either, as anything less than €150 will be subject to a fee of at least €10 and this cannot be avoided simply by choosing another withdrawal method as they are all subject to some kind of charge.
Support is offered in all of the conventional ways, with players able to choose from live chat, email and telephone when getting in touch. The site advises that the support team is available at all hours but that was contradicted somewhat by the fact that we frequently saw the live chat being offline overnight. Essentially, we wouldn’t count on support being there when you need it so it may be that only players with relatively few support requirements get involved here.
7Red Review In Summary
The look and feel of 7Red Casino is spot on and the game selection is definitely a positive. We were also impressed by the bonus terms which we feel wouldn’t look out of place at bigger name casinos. However, the banking procedures, especially when looking to get your hands on your money, are nowhere near up to scratch. The casino seems to employ some roundabout ways of managing money, such as when credit card deposits are technically used to buy vouchers from a third party that are then deposited into the account. It all comes down to being too much hassle to be able to recommend this casino ahead of the multitude of other brands that offer games from NetEnt and other names which, for once, we actually feel is something of a shame.