Casino Cruise Casino Review
Casino Cruise is one of those gaming brands that really attempts to live up to its name in terms of the overall look and feel of the site. It attempts to be sophisticated and luxurious through the visuals and we’re keen to find out whether the games themselves, not to mention the promotions and rewards that are up for grabs, measure up favourably to the style.
The Experience and Gaming Software
We were certainly highly impressed upon first arriving among the game selection at Casino Cruise, with many familiar favourites on display. The key players here are undoubtedly Microgaming and NetEnt, with the Quickfire platform having been joined by an array of some of the very best looking games ever made. That ensures that players can quickly switch from top Microgaming titles like The Dark Knight and Terminator 2 to their NetEnt favourites such as Gonzo’s Quest and Starburst, and the game selection doesn’t end there. The use of Quickfire as part of the casino experience ensures that players will be able to get their hands on games by Rabcat and many more of the leading developers out there.
Such a wide selection of developers obviously means plenty of games, with hundreds of slots and almost as many table games on display. At some casinos, players are left to their own devices to sift through all of these games in order to find what they are looking for, but we have to say that Casino Cruise has got searching and filtering games down to an art. Not only is there a search box, so that players that know exactly what they are looking for can get straight into their favourite action, but players can also make use of a number of different categories, which are games that have been split up into various collections. You might want to try your luck in the Film and TV section, for example, checking out some of the biggest and best branded online slots around in the process. Alternatively, you may be looking to enjoy the World Tour, where some of the best country themed games ever can be found all in one place. The design of this system really manages to stand out and we certainly wouldn’t complain is this kind of layout was copied by other gaming brands as part of their own efforts.
As noted, there is much more to the selection at Casino Cruise than just slots and anyone that enjoys table games will certainly not be disappointed here. Unlike some brands that bring the NetEnt and Microgaming platforms together in one place, this casino has opted to make use of the full range of table, card and video poker games from both. Whether you’re into great graphics or wider variation, there is definitely something for everyone and this is backed up by the fact that Casino Cruise is also the home of a great live dealer casino platform. Blackjack, roulette and baccarat can all be played over a video connection live at any time of the day or night.
Account Management and Customer Support
It is certainly not just the game selection at Casino Cruise that is highly impressive, as players are offered all sorts of options when it comes to managing their account. There are more than thirty currencies available when creating an account and these are backed up by a wide and varied selection of payment methods that include all major credit and debit cards, electronic wallets and bank transfers. Players will be required to verify their identity with the casino prior to making their first withdrawal, but we were exceptionally pleased with the speed at which this all took place. Indeed, within a day of submitting our documents we were well on the way to receiving our cash, with just another day taken for it to reach our account.
There are withdrawal limits at the casino which could be considered a bit of a downside, although they are high enough not to matter to too many players. Specifically, withdrawals are capped at €22,000 per month for regular players and €50,000 for VIPs. Any single wins on a game that amounts to more than €100,000, including on progressive jackpot titles, will see the casino putting together a payment plan for the player in question that will see them receiving their prize in ten monthly instalments. Basically, if you’re the kind of player that likes to take a shot at the top prizes on games like Mega Moolah and Mega Fortune then you may well want to look elsewhere, but casual players will be fine with the limits that are in place.
Customer support is just about everything that players would expect, with a highly trained team being available around the clock by phone, email and live chat. Players can even request a call back from the casino, leaving their phone number and a convenient time to call on a standard support ticket.
Security and Fairness
Casino Cruise is a fairly big name in the industry and we have never come across any reports of bad practice from anyone. The whole experience is encrypted between the player and the server, ensuring that financial information, personal details and anything else that is transferred is fully protected. The casino website also allows players to control their own responsible gambling limits, with daily, weekly or monthly amounts for deposits, bets or losses. Players can even set an automatic timer that will log them out of the casino after a specified play duration.
In terms of licensing and regulation, Casino Cruise has just about everything covered too. They are covered both by the UK Gambling Commission and the Lotteries and Gaming Authority of Malta, two of the most respected industry bodies in the world. This means that the fairness of the games goes without saying and we have no reason at all to question the integrity and security of the brand.
Casino Cruise Review in Summary
Casino Cruise is definitely one of the very best online casinos out there. We simply cannot fault the games, security and much of the banking. However, what prevents this from being a truly five-star gaming operator is the withdrawal limits which, as noted above, may have little effect on most players, but are still significant if you happen to hit it big. There is no question that players will receive their funds, it just depends on those limits when they will be received. Otherwise, this is a really good brand that we are more than happy to recommend.