CasinoRoom Casino Review
CasinoRoom does things a little differently to the competition and while players will definitely notice the stylish looks and crisp graphics of the main site immediately, there is far more to explore here than just something that looks pretty. Upon arriving on the site, the brand promises ‘Missions. Friends. Rewards.’ We were keen to find out what this truly meant and whether this was going to become one of only a handful of real money social casinos or perhaps something entirely different. So, with no time to waste, let’s get straight into seeing exactly what this brand is all about.
The Experience and Gaming Software
It actually doesn’t take all that long to see that this particular casino means business as players will find a selection of achievements and related rewards on offer from the moment that they create an account. That takes place on the main site, as does everything else at CasinoRoom, so there is no software to download and players can enjoy the action from just about anywhere that they fancy. There’s even a mobile version of the site that is fully compatible with any modern web browser on phones and tablets, so the action certainly does not need to stop when players step away from their computer.
Moving back to the rewards and social elements, players will have no trouble at all getting to grips with the experience system that is offered throughout. Virtually everything that a player does at CasinoRoom, from playing games to making deposits will see a rise in their experience levels, with bonus rewards offered along the way. The casino itself presents itself as being less of a room and more of a galaxy, with players being presented with a number of space-bound challenges and missions to complete that will see their experience levels rising even more quickly. Even with the missions in place, players can still access the full suite of games at any time, while is always nice to see given that some casinos require players to unlock some titles by playing others.
As for the games themselves that back up this rewards system, players will be able to get their hands on top quality titles from all manner of big name developers. NetEnt and Microgaming are the undoubted stars of the show but they are certainly not alone here, with games from the likes of Yggdrasil, Aristocrat, BetSoft and Thunderkick all being on display. This adds up to a grand total of more than eight hundred titles throughout the casino, with the vast majority being delivered in the form of slots. However, even table game fans will be able to get in on the action as CasinoRoom has opted to make use of the selections from all of their featured developers. That means that players will be able to enjoy all of their casino favourites or they can try something new, with standard and even jackpot versions of many games being available. The casino even features the latest and greatest in live dealer gaming, extending the table game selection even further and providing for some of the most realistic action that players are ever likely to have seen.
Account Management and Customer Support
There has clearly been a lot of thought put in to the overall experience at Casino Room and that continues into the banking options and functionality. Players will be required to verify their identity prior to being able to make a withdrawal from the site, but once that is complete everything goes extremely smoothly, using wire transfers, credit and debit cards or electronic wallets. The only real downside that we encountered in terms of the withdrawal process was the fact that there is a €5,000 weekly limit in place, so those with larger bankrolls may well want to look elsewhere.
The casino also boasts around the clock customer support which definitely does seem to be the case, although we cannot say that it applies to each and every one of the contact methods. Specifically, players can of course contact the casino by email at any time, but the phone, Skype and live chat support seemed to be somewhat random in terms of timings. That said, they are available more often than not and were great at resolving queries quickly and easily.
Security and Fairness
Everything is in place at Casino Room when it comes to security and fairness. All transactions between the player and the server are fully encrypted and players will also be able to benefit from one of the more detailed privacy policies that we have ever encountered in the industry. The casino is also heavily regulated, with licences from bodies in Malta, Curacao and the UK all in effect. Two of those three names represent some of the strictest regulations in the gaming industry and so players can always be confident that the games on offer live up to the published return rates and are generally fair and safe.
Casino Room also takes responsible gaming particularly seriously, offering links to advice from professional bodies for those that are seeking it and also allowing full control over limits. This could be time limits, deposit limits, loss limits or just about anything else, and they can be set up to last for just about any amount of time in the process.
Casino Room Review in Summary
We must admit that when we first saw what Casino Room was all about, we were actually slightly worried that they were being overly ambitious. However, having now played with the brand extensively we are happy to report that it is not only one of the most exciting casino experiences around, but also one of the most complete. With loads of games and an adventure to tie it all together and make the rewards feel even more worthwhile, we were really happy with overall experience. The only slight downside to the brand was the withdrawal limit, but if players are happy to work around that then we certainly have nothing negative to say about anything that Casino Room has to offer.