Cloud Casino Review
Our first thought when approaching Cloud Casino for a review was that if we are to use current terminology, surely every online casino is a cloud casino – that is the difference between going online and visiting a land based venue after all! Admittedly, that is just us being overly picky and the casino is actually a decent looking offering. While the cloud motif only extends to the logo and the main banner, the layout is pretty standard, including our often-loved inclusion of plenty of games on the main page. Indeed, there was a sense of familiarity to the layout of the casino and it turned out that this is yet another Nektan brand, and we are starting to think that Nektan operates more casino brands than just about anyone else. The only trouble with that is that apart from some being targeted at the online market and some at the mobile one, they are basically the same casino with a different skin. While there are no problems with that, as they have all been pretty decent, we are still waiting for that spark that truly makes us think that a Nektan casino is something special. Whether Cloud Casino manages to fulfil that role or not remains to be seen and we will find out for sure in the full review below.
Almost all Nektan casinos are dual licensed, and are covered by accreditations from both the Gibraltar Regulatory Authority and the UK Gambling Commission, and Cloud Casino is no different in that regard. That means that players from the UK and around Europe can get involved with confidence, although we will point out at this early stage that the casino has seemingly been designed primarily with UK players in mind. With all of that in mind, let’s go right ahead and check out whether the games and other features of the casino offer anything different to what we have already come to expect from the group.
The Experience and Gaming Software
The selection of slots at Nektan casinos is typically always huge and that continues to be the case at Cloud Casino. The primary representatives are NetEnt, Nyx and of course Nektan themselves, and it is almost kind of charming that Nektan continues to push its own games even when they are clearly not up to the impressive standards set by NetEnt. Nevertheless, there is no harm in a bit of added variety and if you already have the games without the need for a licence fee, you might as well make use of them at every opportunity and this casino has done precisely that. Top picks for slots fans include all-time classics like Starburst and Gonzo’s Quest, although you can rely on all of the newest NetEnt releases hitting your screens as soon as they become available.
Slots are always the stars at Nektan casinos no matter which of the various brands you decide to side with and there is no getting away from the fact that the table games are almost always lacking somewhat. If you are looking for anything more than two different versions of basic blackjack and one roulette game then you will have to look elsewhere, and there is not even a live dealer casino to back it all up. Essentially, if you want to play at Cloud Casino, you had better be into slot games and not a whole lot else!
Account Management and Customer Support
The banking options at Cloud Casino are virtually the very definition of conventional, with players looking to make use of one of the major electronic wallets such as Neteller or Skrill or their credit and debit cards. Most options can be used for both deposits and withdrawals which is always handy, and the both the withdrawal times and limits fall well within what we would consider to be the industry average.
We are not the biggest fans of support at Nektan casinos, simply because we would prefer to see 24/7 offerings and when a group runs this many casinos, a centralised support team should be more than sufficient to manage all of them around the clock. Instead, brands like Cloud Casino only offer player support from 9am until midnight, which would not be as bad if that covered every day. As it stands, that support is on weekdays only, so whether you are looking to use live chat or email, any issues that you encounter at the casino on a weekend will not be dealt with until the following Monday.
Cloud Casino Review in Summary
We do like Nektan casinos, make no mistake about that. However, we have seen the same thing over and over again while reviewing them and just wish that there was something a little different between the brands. Cloud Casino, to all intents and purposes, is the same as every other Nektan casino out there and while that does make for an above average experience, it does not make for anything that is either fresh or new by any standards. Our readers certainly shouldn’t look to steer clear of the casino if they are hoping to give it a go, but as we always say, there are far better casinos out there that offer everything that this one does and so much more besides too.