Jackpot City Review
Jackpot City is a name that will be familiar to plenty of our readers having positioned itself as one of the premier places to play over a number of years. The brand is operated by the Belle Rock Entertainment Group and also serves on the Interactive Gaming Council, ensuring that players can approach the name with confidence. Of course, when ranking our online casinos, we take much more than just reputation into account and we’ve tried and tested everything about the casino to bring you this full and thorough review, so let’s get started!
The Experience and Gaming Software
As with many of the best-known names in gaming that opt to stick with a single developer, the Jackpot City gaming experience is provided by Microgaming. The hundreds of slots and dozens of table games that players have come to expect from any such brand are all present and correct here with players able to switch seamlessly between them either through instant online play or by making use of the casino’s branded software client.
Given that the casino has opted to call itself Jackpot City, players would be right to expect some of the biggest and best progressive prizes around and that is exactly what is waiting to be found here. Technically speaking, Jackpot City is part of the same progressive prize network as many other Microgaming casinos as the pools are handled by the developer itself, so the games and the cash wins on offer are no different to what you would find at any other casino. However, the brand has done the best it can with the resources it has and if you’re looking to win big on Mega Moolah or Major Millions, or perhaps even the unique jackpot versions of games like blackjack and roulette, you’re most definitely in safe hands here.
Account Management and Customer Support
In addition to the jackpots, another element of the Jackpot City experience that is highly regarded is the customer support. That reputation stems primarily from the support team itself, with members that are known for being particularly helpful and friendly. We were disappointed to see a lack of live chat as an option, but when the support team is as fast and thorough as this one, sometimes email and phone support can suffice.
Much of the banking capability at Microgaming casinos is offered by the developer itself, with casinos simply latching on to the available resources. That means that Jackpot City is well-positioned to offer the full range of card-based services and electronic wallets that we all know and love, along with many lesser known funding methods that are equally suitable for both deposits and withdrawals. All transactions are encrypted and secure and the casino makes use of a third party payment processor that specialises in player security too, making this one of the most trustworthy casinos at which to store your funds.
Jackpot City Review in Summary
The reasons behind the success of Jackpot City and the reputation that it has managed to build extend much further than just the games and bonuses as this is one name that likes to get involved in just about everything. The casino itself is immensely solid for any Microgaming player and the only real downside to playing here is simply the lack of live chat support. We cannot imagine that being much of a deal breaker for the majority of players, however, and everything else about the brand is first class, enabling us to recommend Jackpot City highly.