Mr Smith Casino Review
Smith has been the most common surname in Britain for many years now and it was the perfect choice of name for a casino that makes no bones about being focused directly on the UK gaming market. It’s all about red, white and blue as far as the colour scheme is concerned and even the mascot is a British bulldog in a flat cap. Basically, casino offerings do not get much more British than this, at least in terms of the design. The reasoning behind all of this becomes clear as this is the UK’s very own version of CasinoEuro, operated by the Betsson Group. When you’re reskinning your casino to appeal to a certain market, you may as well go completely over the top with the branding and looks, and they really haven’t held back. Of course, first impressions generally tell very little of the story and we’re mostly concerned with the gaming experience, support and other key factors, so let’s stop talking about how the casino looks and move straight on to taking a closer look at exactly how it plays!
The Experience and Gaming Software
As a Betsson casino, players are sure to have a very fair idea of what to expect from this brand. Most big names have let go of the past and the days of new casinos that only offer games from Microgaming, NetEnt or any other solo developer are pretty much gone. What we’re getting at is that Mr Smith has got on board with the hype train to deliver a huge number of slots and casino games drawn from some of the biggest and best developers in the world. Whether you’re a fan of the aforementioned Microgaming and NetEnt, or prefer the diversity offered by games from the likes of IGT, WMS, Quickspin or NextGen, you’ll find all of that and more here at Mr Smith. All of the games are available for instant play too, so there is no waiting around for any software to download and virtually no restrictions on the platforms over which each of the games can be played.
Even when a number of top notch developers are brought together in one place, most prominence is generally given to a single name and NetEnt is undoubtedly the star of the show here. They are featured most prominently among the game selections and promotions and their best known slots, such as Starburst and Gonzo’s Quest, rarely find themselves outside the realms of the ‘most popular’ section. Of course, even the biggest name games can use some backup occasionally and Microgaming seems to be a clear second in the pecking order, with excellent games like Thunderstruck 2, Avalon 2 and Game of Thrones all being featured prominently.
The other developers do get their chances to shine to be fair, especially when it comes to branded games. Players will be able to get their hands on official slot games based on everything from Ghostbusters to Kiss and much more besides, not to mention all of the original games that the developers have been responsible for bringing online over the years.
Slots are the big deal at Mr Smith, just as is the case with virtually any casino that offers games from so many developers, but even if you’re not into slot games that is absolutely no reason to miss out on the experience. Every provider of slot games has also made their own takes on all of the table and video poker action available and this leads to quite the selection. There are numerous ways to play the likes of blackjack and roulette, together with some other casino favourites, and they are each drawn from the NetEnt gaming selection. They’re joined by ten different types of video poker and players can even enjoy live versions of blackjack, roulette and baccarat when playing at the casino.
Mobile players are not left out in the cold either. If there is a mobile version of any of the games featured on the main site, players can be sure that those games can be found when visiting Mr Smith through their phone or tablet’s web browser.
Jackpots are also often a key inclusion in any modern casino offering and Mr Smith by no means disappoints there either. The biggest jackpots are to be found, as always, on games from Microgaming and NetEnt, including the likes of Mega Moolah and Mega Fortune respectively. However, the progressive action certainly does not end there and there are even jackpots to be won on games that may not immediately spring to mind, such as blackjack and roulette – as long as you are playing the right versions of each of course!
Account Management and Customer Support
Customer support at Mr Smith is truly first class and we have no complaints there. It is available around the clock, so issues will be solved quickly and almost certainly accurately no matter the time of day. Live chat, email and phone support are all available, although some reports have reached us that the live chat system is not always available. We have never experienced this for ourselves, but it may be something to keep an eye on for players that are perhaps not overly keen on getting in touch by phone. Email support requests are usually dealt with within 24 hours although we never had to wait more than a couple of hours for a human response.
Banking is pretty much everything that players could ever hope for at any decent online casino too, with support for everything a player in the target British market could hope for. From credit and debit cards to electronic wallets and bank transfers, unless you’re used to funding your casino accounts with something particularly unusual, you will be well served here. There is a withdrawal limit of £50,000 in any 24-hour period and while we often complain about just about any kind of limitations, even we do not have a major issue here. Firstly, these limits can be lifted by management when agreed in advance and secondly they have no impact at all on progressive jackpot wins, so you can be sure of receiving your prize in a timely manner.
Mr Smith Casino Review in Summary
Mr Smith Casino is a solid operator with plenty going for it. There are plenty of games and both banking and support are top notch. If we have to endure withdrawal limits, we would definitely prefer them to be of the sort found here as they are too big to matter to many players, and even those that they do affect can get round it. There is nothing major to complain about when it comes to Mr Smith and if you’re one of our British readers, you’ll almost certainly want to go and check it out for yourself.