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Roxy Palace

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Roxy Palace Casino Review

It’s time to sink our teeth into one of the biggest names in casino gaming with a thorough review of exactly what Roxy Palace has to offer. It is a name that has always been at the forefront of the industry and has a habit of evolving and adapting to ensure that it retains its cutting edge. While it is based on the Microgaming platform, we have enough experience with the brand to say already that this is far from being your average Microgaming brand, so let’s get straight into the specifics to see what the casino has in store for players.

The Experience and Gaming Software

Roxy Palace has been around for what feels like forever and continues to greet players by offering them the choice of downloading their casino software or carrying out account management and actually playing the games in an instant play format. While the instant version of the Microgaming platform lagged behind the downloadable equivalent for a while, they have pretty much converged now to the point that there is no major difference, unless you’re a particularly big fan of an obscure slot machine from many years ago. That said, the choice is yours.

Roxy Palace and Microgaming go way back and so it will come as no surprise to see that the entire range is on offer here, meaning more than 500 games to play covering slots, table games and much more. One of the key evolutions in the Roxy Palace offering was them getting in early on mobile platforms too and that selection is equally well-rounded, with dozens of games including slots, table games and video poker all available on the latest phones and tablets. Players are not even restricted to the mobile websites either, as Roxy Palace also offers its own mobile apps on the most popular platforms such as Android and iOS.

As far as the slots are concerned specifically, it is fair to say that there really is something for everyone here. The games date back more than two decades, so whether you’re looking for a slice of nostalgia on the likes of Avalon, or cutting edge gaming that can be found, funnily enough, on Avalon 2, you won’t be disappointed.

A single spin of the reels can even lead to an instant millionaire maker as Roxy Palace is a fully paid up member of the Microgaming progressive jackpot network. There are dozens of games that offer progressive prizes and in addition to the obvious slots, such as Mega Moolah and Major Millions, players will even find jackpot prizes offered on games like blackjack and roulette!

Even if you don’t want to muddy the waters of your table gaming with jackpot wins, the basic versions of the games are all available too. Just as Microgaming boasts the largest standalone selection of slots in the world, the same applies to the table games which incorporate everything from the standard, like blackjack and roulette, to far more niche games.

The gaming selection is rounded off in style as Roxy Palace was one of the very first Microgaming partner brands to offer players the opportunity to enjoy some top notch live dealer action. Whether you’re into blackjack or baccarat, this really is the cutting edge of casino gaming and something not to be missed if you play table games there.

Account Management and Customer Support

Roxy Palace pretty much sticks to the Microgaming standard when it comes to banking and account management, and that means that players will be able to make use of a plethora of different deposit and withdrawal methods when handling their money.

Roxy Palace may be a rather unique Microgaming powered casino, but it does share some of the bugbears that afflict others on the network, especially when it comes to withdrawals. Firstly, anyone that holds a balance that is worth more than five times their total deposits will be subject to a withdrawal limit of £4,000 per week until that situation changes. Secondly, all withdrawals are subject to a 48 hour cooling off period before being processed. Players can cancel the withdrawal and return funds to their account, but are unable to contact support to request that they do not require this waiting period. Neither factor will affect all players, but are well worth being aware of before you play there.

Technically you could contact support regarding the wait period, but they would say no. Otherwise, customer service is top notch at Roxy Palace with phone, email and chat support in a number of different languages.

Roxy Palace Casino Review in Summary

We like Roxy Palace as a casino and it does a good job of standing out in the crowded market that is Microgaming powered gaming brands. Mobile apps, live dealer action and other factors are by no means a given at such casinos and so they are a welcome addition here. We just wish that these great inclusions were not sullied somewhat by the withdrawal issues noted above. They keep this from being a top of the line casino, but the brand is still highly recommended.