Royal Panda Review
Royal Panda is a relatively new entrant in the world of casino gaming and has taken advantage of its inherent freshness to allow for one of the best looking brands around right now. Rather than being flashy and in your face, it prefers instead to adopt a professional approach, with the games being the focus rather than the latest promotions and just about anything else that can cause a buzz. From the moment that we landed on the main page, we were already looking forward to seeing exactly what the brand had to offer so join us as we make our way through taking a closer look at everything that it has to offer.
The Experience and Gaming Software
It’s always a pleasure to see a casino that is not still hanging on to the idea of downloadable client software and Royal Panda has done away with it completely to assure players of a completely web based interface, covering everything from gameplay to account management, not to mention everything else besides. The stars of the show when it comes to the gameplay are clearly NetEnt and Microgaming, although the fact that Royal Panda makes use of the latter’s Quickfire platform ensures that players will have no trouble at all when it comes to getting their hands on the latest and greatest games from a whole host of different developers. Among the smaller, yet no less important names, are Quickspin, NextGen and Leander and the fact remains that new developers are being added to the platform all of the time, so you can never be too sure of exactly what you’ll find there.
As you’d expect from so many names, the slots are most definitely plentiful at this casino and the breadth of the different providers means that virtually all of our favourites are easy enough to find. From Starburst to South Park, all of the biggest hits are contained under one roof and they are even joined by plenty of jackpot slots too.
We would dare say that Royal Panda has made the right decision when it comes to their table games, as players will find that the vast majority of them come from NetEnt. We appreciate the developer’s style as they not only look to accurately depict some all-time favourites, but make them look as good as possible at the same time. It also means plenty of variety, with numerous varieties of blackjack and roulette games being joined by the likes of red dog, craps and Caribbean poker. If that’s not enough to satisfy your table gaming needs then you’ll be pleased to see that Royal Panda even partners directly with Evolution to offer their full range of live dealer games under one roof. In fairness, table gaming on an internet connection does not get any bigger or better than that if realism is your thing.
If we were to criticise the main site and game selection at all, it would come down to a few tweaks being needed to the usability side of things. There are only a couple of ways to sort and filter the games and we feel that this is essential for any casino that offers so many titles. The search box, while present, could also use a bit of work to make the actual process of searching for a game a little more intuitive. These really are only minor gripes, however, and we’re reasonably sure that the majority of players will be more than capable of working their way around the games to find their favourites and even some brand new treats.
What caught our attention when it comes to promotions at Royal Panda is the fact that the cash balance is almost treated separately and played through before any bonus funds are accessed. This means that if you win big with your own money, you can actually forfeit the bonus amount right away and make a withdrawal with no further wagering requirements, which can definitely be a good thing. The waters are muddied somewhat when it comes to the other side of the coin, however, as once you do enter your bonus funds, you can only turn them over with your own cash. Meeting turnover requirements cannot be achieved with the bonus cash itself, so you may find those bonuses waiting there for a while if you’re not planning on making an additional deposit any time soon.
Security and Fairness
The Royal Panda website is fully encrypted so all communications and transactions are protected every step of the way. The casino is also licensed and registered both with the Lotteries and Gaming Authority of Malta and the UK Gambling Commission, and pairs of regulatory bodies do not come any stricter than those two, so players can always bet with confidence.
Players can also have full control over their responsible gambling habits thanks to a dedicated section of the Royal Panda website. All sorts of limits can be set on bets and time spent playing in the casino and, in something of a rarity for any online casino platform, players can even manually close their gaming account without the need to contact support at any point.
Account Management and Customer Support
Royal Panda accepts pretty much every payment method that we would consider standard nowadays, from cards and bank transfers to virtually every popular electronic wallet. While getting cash into your casino account is a breeze, getting it out again can be slightly more difficult as the casino only supports withdrawals to a certain number of methods. However, as long as you’re only looking to have cash refunded onto a debit card or back into an electronic wallet account you should have no problems at all. Identification is required at the casino in the normal manner prior to making a withdrawal, but players can then move their money around freely and can expect most withdrawal requests to be initiated within a matter of hours.
While we had a few issues with the game sorting interface, the same cannot be said of support as there is an option to open a support box on every single page of the website. There are no surprises when the box is opened, as players are able to get in touch with the support team by phone, live chat and email. The live options are available from 9am to 10.30pm CET and outside those hours players will naturally either have to wait or submit a ticket by email. However you decide to get in touch, you’ll find that the answers are prompt and accurate, while all being delivered in a friendly manner if your experience is anything like ours was.
Royal Panda Review in Summary
There is plenty to love about Royal Panda, from the game selection to the support and responsible gaming facilities. The bonus system is a little confusing although it can definitely be particularly useful for certain players that don’t want to be tied in to using their bonus funds when they would much rather be withdrawing their winnings and using them on something else. It’s a solid four star offering by any measure and we have no hesitation at all in recommending it as a top gaming destination.