StarGames Casino Review
It is fair to say that there are thousands upon thousands of Novomatic fans out there and the developer has, in our opinion, done an excellent job of bringing as many of their top games to online screens as possible. However, for whatever reason, the number of online casinos to offer these games to players is relatively low, with the main StarGames competition coming from Quasar Gaming and few other big names involved. The lack of genuine options generally means that when we do get the chance to play at an online casino that features Novomatic action, we genuinely hope for the best, so let’s get straight down to finding out what this brand has to offer and whether it could be your next best destination for Novomatic action online.
The Experience and Gaming Software at Stargames
StarGames definitely makes no attempt to disguise the fact that Novomatic games are the biggest draw at the online casino and much of the imagery that players can expect to see on the main page and even all of the subpages is derived in some way from the games themselves. This still allows the casino to implement a clean, stylish look that has changed quite noticeably over the years, with the brand always managing to remain close to the cutting edge of what we feel a truly top class casino should look like. The games are the stars of the show and StarGames prides itself on the completeness of the selection. Most Novomatic titles initially made their name in land based venues in Europe and beyond and their various successes have continued into the online space. Here, players can enjoy all of the most notable slot titles that the developer has to offer, ranging from Book of Ra Deluxe to Katana and many more games in between. The whole experience takes place within your browser window for instant play, so there is no software download to slow you down when looking to get straight into the action. The slots are definitely the main reason to head to StarGames but they have done plenty of work on the side to make for a well-rounded online gaming experience. Novomatic itself is not exactly known for table games and other such activities, especially among online players, but StarGames has certainly not let this put them off and they are more than happy to offer plenty of card and table based choices, with even a live casino among the potential ways to play. There is even a particularly intriguing aspect to the card based gaming choices with a skill games section where players can enjoy the likes of rummy and backgammon online – and that is something that can be hard to find at even StarGames’ biggest rivals.
Account Management and Customer Support
The banking options on offer at StarGames are relatively wide ranging, with players able to make use of all of the major payment methods associated with online gaming. Thirteen currencies are available on the site with no need for conversion and players can fund their account with their credit or debit card, Neteller, Skrill and many more choices. When it comes to withdrawals, StarGames is a bit of an anomaly. Players are charged at least €1 for a withdrawal and are only entitled to two withdrawals per month on the lowest level of the VIP ladder. These withdrawals are not particularly fast either, which is the least we would ask for when paying for the privilege. Basically, some players will see it as a worthy price to pay for access to such an excellent range of Novomatic slots and skill games, but players that are not used to such a way of operating may need some time to get accustomed to it. Support is also a little different to what experienced players might be expecting, kicking off with opening hours that run from 8am to 10pm CET. We did admire the number of languages that support is offered in, covering most of Europe, but the fact that there is no live chat on the site and with email being the preferred option, enquiries may well proceed slowly either in busy times or when the office is closed. We did carry out our traditional test questions as we do with every review and found the responses to be accurate and friendly, if a little slow.
StarGames Review in Summery
Any online casino that offers players the opportunity to enjoy Novomatic action online definitely warrants attention among fans although we were left with the feeling that StarGames is deliberately a little different to the norm in more ways than one. It feels very ‘manual’ compared to some of the streamlined processes used elsewhere, such as in the time it takes for withdrawals and support requests to be processed. However, as far as Novomatic powered casinos go – and there aren’t all that many of them to choose from – this is one of the most highly rated. If you can handle waiting a little longer for everything than you might be used to elsewhere, then you should have no problems enjoying everything that StarGames has to offer.