Touch Lucky Casino Review
When it came time to review Touch Lucky Casino, we were not entirely sure whether the ‘touch’ part of the name referred to the availability of mobile games or just that you only need to be slightly lucky in order to win here. As it turns out, it is a bit of both, as the casino offers both online and mobile action and while a bit of luck always helps, you can push the odds – or at least the entertainment – somewhat in your favour when playing here as there is every chance that the casino will offer at least one of your all-time favourite casino games.
As with quite a few of the online casinos that have been designed with mobile gaming in mind, Touch Lucky Casino clearly looks to entice UK players to participate in the action and does so by combining a licence with the Gibraltar Regulatory Authority with one from the UK Gambling Commission. While it does support a number of different currencies, we would say that this brand is ideal for those in the UK thus far, but probably not worth going out of your way to play at if you are from elsewhere.
The Experience and Gaming Software
We have already vaguely touched on the game selection in saying that there is every chance that players will be able to find exactly what they are looking for here, and that comes down to the fact that the casino boasts offerings from some of the biggest and best developers around. It is a Nektan casino, which may already mean something to some of our readers, and if not then players will soon be happy to see games from NetEnt, IGT, NextGen and many more on these reels. there’s no shortage of jackpot action on offer among the slots range either, with Microgaming’s Mega Moolah ranking comfortably among the most played games on the site overall.
The table games are a bit of a let-down and only players that are into the most basic and popular of games like blackjack, roulette and Jacks or Better video poker will be happy with what they find on offer here.
What can be extremely worthwhile at this online casino is the fact that it offers new players £5 to play through as soon as they sign up with the brand. Now, £5 does not exactly go a long way and the 100 times wagering requirements mean that players will need to get pretty lucky extremely quickly in order to ever turn that bonus money back into cash, but given that it is free, it can be worth using o try something out. When you do make a proper deposit, you’ll also be treated to a regular match bonus and also fifty spins on Starburst too. While the ongoing promotions are nothing overly spectacular, the warm welcome that this casino affords to players may well be just enough to get them to try things out.
Account Management and Customer Support
Account management at Touch Lucky Casino is a pleasure whether you are online or on a mobile device, and it is possible to check out the latest promotions and manage your funds with ease in either format. There are a number of ways to get cash into and back out of your account and we also noticed that the casino supports Boku, which enables players to pay by phone to fund their account. We didn’t try it as we stuck with Skrill, but it is one additional option that looks to be getting bigger among casinos that have a real focus on mobile players.
There is no live chat at Touch Lucky Casino, which is a little disappointing given how pleased we generally were with the gaming experience so far. There is free phone support for players in the UK, however, and that can be reached from 9am until midnight, Monday to Friday. Outside these hours, or when you have a bigger query that you would rather put in writing, you can get in touch with the casino via email and expect a response within the hours prescribed above.
Touch Lucky Casino Review in Summary
Touch Lucky Casino is a bit of a Jekyll and Hyde brand, as there is plenty to love but a few areas in which the casino falls down. The slots selection is packed and includes jackpot games, but the table game selection may as well not even be there for how much it brings to the table. Support hours are limited and the lack of live chat was something that surprised us, but banking is always pretty decent at the casino. It is not a first rate experience by any stretch, but Touch Lucky Casino is not completely terrible either and the best advice to give players is to see everything that we have mentioned here in this review and to make a decision based on how closely the casino looks to meet your own needs.