Virgin Games Review
Virgin Games was named after the Virgin Group and it is no surprise to see them somewhat involved in online casino gaming given that they’re involved in just about everything else! As with many of their properties nowadays, the name is used through licence only and is actually operated by Gamesys, which targets the casino only at players in Ireland and the UK. Nevertheless, the brand is a big one and that alone gives us confidence that the casino will be something special, so let’s get straight into what’s on offer.
The Experience and Gaming Software
The Virgin branding at the casino is hard to ignore and it does give a sense of legitimacy to the casino right off the bat – presumably the exact effect that Gamesys is going for in continuing to licence the name. There is no software to download and players can set about exploring the game selection right from the main page. When logged in, they can then launch their chosen title instantly from this page and the mobile version also works in the same way, albeit with a noticeably smaller range of games on offer.
While many online casinos are falling over themselves to partner with as many online brands as possible, Virgin Games has stuck with a slightly more eclectic selection. The majority of the games come from IGT and that means that land based players in particular will already be largely familiar with the action that is on offer. From legendary titles such as Cleopatra and Siberian Storm to branded action like Star Trek and Transformers, IGT has been churning out classics and innovative titles for longer than just about anyone else and they deliver a truly stunning gaming experience just about every time.
These slots are backed up by Gamesys’s own games, which are created in house and obviously only deployed at casinos that are either owned by or partnered with the brand. Among them are the only progressive jackpot games offered on the site, with Alice in Wonderland likely to be considered the best of all. It is probably the best Gamesys slot in its own right and also benefits from often offering players the biggest jackpot to win at any given time. A nice touch is that the jackpots are not merely restricted to the slot games either and players can also pick up hefty wins on a host of table games too.
Speaking of table games, the selection is far from extensive but, providing that you’re not looking for anything particularly unusual, the selection of blackjack, roulette and other table games offered here should be more than enough to keep the average player entertained.
The promotions at Virgin Games Casino are much of a muchness, although we would like to mention the V*Points, which are a legacy of when the casino was owned by Virgin. They continue to interact with the overall Virgin brand too, making them more than just your everyday comp points. In addition to being convertible into cash, players can get extra value out of their points by using them against Virgin Atlantic miles, voucher rewards, charitable donations and more.
Account Management and Customer Support
While the number of banking options offered at Virgin Games Casino are far from being extensive, they still manage to provide just about everything that a UK facing casino would need. Players can take their pick of credit and debit cards, bank transfers, electronic wallets and even PayPal to manage their account. That, in our opinion, is more than enough to keep things ticking over nicely and we can have no complaints in this regard.
Customer service is excellent too and we would imagine that such levels of service are stipulated within the licensing agreement. After all, the support team are the ‘faces’ of the brand and they can be reached at any time of the day or night via phone, live chat and email. There’s an obvious focus on professionalism among the team and it is reflected in the impression given when a player feels the need to get in touch.
Virgin Games Review in Summary
Virgin Games is a great place to play for anyone that enjoys IGT action. The casino was actually more dominant simply through offering these games, although the main titles have increasingly become available elsewhere. Nevertheless, this remains an excellent place to play if you’re in the UK and Ireland and while the Gamesys titles aren’t really up to much, they’re a nice alternative if you want to try something new. More games would do wonders for this brand, but even now we can still recommend what it has to offer.